DVD Shipping Policy:
All orders are shipped out by Air Mail.
USA orders usually arrive within 1 week.
Canadian orders usually arrive within 2 weeks.
International orders usually arrive within 3 weeks.
Actual delivery times may vary depending on the country the DVD's are being sent and whether or not the package gets held up in customs.
DVD Return Policy:
If the return is a result of a shipping error on our part, we'll replace or correct the order at no cost to you.
Otherwise you may return a new, unopened DVD within 60 days of ordering for a full refund.
Any DVD that has been opened (taken out of its plastic wrap) will be eligible for refund of 75% of item's sale price within 60 days of ordering.
To get your refund you are required to mail the DVD back to our office locacted at:
P.O. Box 13175
CBS, NL, A1W 2K1
When filling out the customs label at the post office to return your DVD (this applies to orders being sent from outside of Canada).
Make sure to write "DVD Product Return" in the item description and list the value of the contents as $0.
If you received a faulty DVD and need to exchange it for the same item, just e-mail us and we'll exchange it at no cost to you.
If you have any questions at all about our DVD Return / Exchange Policy please feel free to contact us for more information.